As the holiday season approaches, businesses everywhere are decking the halls, updating displays, and planning festive promotions.
But have you thought about updating your on hold music?
The sounds your customers hear while waiting to speak with you can make a significant impact—and switching to holiday-themed music can elevate the experience.
Here’s why incorporating seasonal on hold music should be part of your holiday strategy and how it can leave a lasting impression on your customers.
Holiday music has a unique way of uplifting moods and spreading joy.
When your customers hear familiar festive tunes while waiting, it creates a warm, welcoming atmosphere that reflects positively on your business.
The holidays are a time for nostalgia and emotional connections.
By playing seasonal music, you tap into those feelings, making your brand feel more relatable and human.
It shows that you’re in tune with the season and care about creating a positive experience for your callers.
If you’re running holiday sales or special offers, themed music can subtly reinforce your messaging.
Pairing promotional messages with festive tunes keeps your callers engaged and makes your promotions feel timely and relevant.
At Amazing Voice, we’ve updated our holiday music playlist to help you bring the festive spirit to your business.
From traditional favorites to modern holiday tracks, our playlist is designed to enhance your callers’ experience and make their wait more enjoyable.
Select music that resonates with your customer base. Whether it’s classic carols or contemporary holiday hits, the right tunes can make all the difference.
Avoid overly casual or distracting songs. Your music on hold should reflect your brand’s professionalism while embracing the festive spirit.
Refresh your playlist as the season progresses to keep things interesting for repeat callers.
The holidays often bring changes to your business hours, special promotions, or even closures.
Many businesses update their professional voice messages to reflect these changes.
So why not take it one step further and add festive music while you're at it?
It’s a simple yet effective way to create a more cohesive and memorable experience for your callers.
Updating your music on hold for the holidays is a simple yet effective way to show your customers you’re thinking of them during this special time of year.
Let Amazing Voice help you spread holiday cheer with professional music on hold tailored to your brand.
Ready to give your music on hold a festive touch?
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When was the last time you truly paid attention to the messages playing while you were on hold during a phone call? If you're like most people, it's probably been a while. But for businesses, those moments of waiting on hold can be an opportunity to engage customers, convey important information, and reinforce brand identity.
In the high-demanding world of customer support, silence is the sound of a missed opportunity. However, there will be times when your clients will have to wait. Whether they need to hold while they are transferred, wait for the agent to retrieve more information, or simply stand in line or in an elevator, your customers will encounter moments of inactivity. Luckily, on-hold music can help your business keep your customers' attention and lead to an improved perception of the elapsed time.